Q: What are your minimum order quantities (MOQs)?

For our standard pouch sizes, the minimum order quantity is 500 pouches per design (SKU). Each individual design must meet the 500-piece minimum. You cannot combine smaller quantities across different designs to reach 500 — every SKU must be at least 500 units. For custom-sized pouches, the minimum order quantity is 5,000 total pieces. However, you can split that total across multiple designs, as long as: <ul> <li>Each design has at least 500 units, and</li> <li>All designs share the same size, film type, finish, and pouch features.</li> </ul> These minimums help offset production setup and material changeovers while keeping quality high and waste low. Related to <ul> <li><a href="/hc/en-us/search?content_tags=01K81DE84D0B2SJFVK78PFYPC6&utf8=%E2%9C%93" title="Search results">MOQ</a></li> </ul>

Question 1

Setup your Pouch design in Adobe Illustrator

Accepted Answer

In this guide, we'll walk through the steps you need to take in Adobe Illustrator to ensure your design file is perfectly read by our system so your design is printed with the highest possible integrity.

Set up your Adobe Illustrator (AI) artboard size. Get downloadable templates.

Using our Standard Sizes

| Stand Up Pouches | Imperial Unit Size | Metric Unit Size | | ---- | | Extra Small | 11.5” W x 3.5” HBleed Left & Right = .197” ea.Bleed Top & Bottom = 0 | 292.1 mm W x 88.9 HBleed Left & Right = 5mm ea.Bleed Top & Bottom = 0 | | Small | 14" W x 4" HBleed Left & Right = .197” ea.Bleed Top & Bottom = 0 | 304.7 mm W x 102 HBleed Left & Right = 5mm ea.Bleed Top & Bottom = 0 | | Medium | 15.5” W x” 6.5” HBleed Left & Right = .197” ea.Bleed Top & Bottom = 0 | 393.7mm W x 127 mm HBleed Left & Right = 5mm ea.Bleed Top & Bottom = 0 | | Large | 18.5” W x 6.5” HBleed Left & Right = .197” ea.Bleed Top & Bottom = 0 | 469.9 mm W x 165.1 mm HBleed Left & Right = 10mmBleed Top & Bottom = 0 | | Extra Large | 26” W x 6.5” HBleed Left & Right = .197” ea.Bleed Top & Bottom = 0 | 678 mm W x 254 mm HBleed Left & Right = 10mmBleed Top & Bottom = 0 | | Flat Pouches | Imperial Unit Size | Metric Unit Size | | Small | 10” W x 3.14” HBleed Left & Right = .197” ea.Bleed Top & Bottom = 0 | 254 mm W x 79.76 mm HBleed Left & Right = 5mm ea.Bleed Top & Bot

Question 2

What types of materials / substrates are offered? What are their differences?

Accepted Answer

All of our biofilm materials are biodegradable with either a certified home or industrial compostability rating.

The shelf life of our materials is comparable to other alternative flexible packaging offerings assuming they are stored in a dry, room-temperature environment. If you are uncertain, we recommend testing with your product to determine if it fits your shelf life needs.

Compostable Materials:

White - A durable option that protects against moisture, light, and oxygen, with strong puncture resistance. The solid white outer layer makes designs pop with bright, bold color.

Thickness: 4.0 mil
Moisture Vapor Transfer Rate (MVTR): 0.565 g/100in²/day
Oxygen Transfer Rate (OTR): 0.019 cc/100in²/day
Home Compostable Certified material Technical Data Sheet

Clear - A transparent option that offers good protection against moisture and oxygen. Perfect for showcasing your product with window designs. See design instructions here

Thickness: 3.9 mil
Moisture Vapor Transfer Rate (MVTR): 1.3 g/100in²/day
Oxygen Transfer Rate (OTR): 0.065 cc/100in²/day
Home Compostable Certified material Technical Data Sheet${color}[#0000ee]( )

Metallized - Provides solid protection from moisture, light, and oxygen, with strong puncture resistance. The met

Question 3

What do I do if I'm not satisfied with my order?

Accepted Answer

Hey there! We really want you to be happy with your WildKind Packaging order, and we’re also super passionate about keeping things sustainable. So, if something isn’t quite right with your pouches, here’s how we can help:

Let us know within 30 days: Just give us a heads-up about any issues you spot within 30 days of your order arriving. Some defects are to be expected but not more than 5-10 percent of the order. We do include extra pouches to help account for this possibility.
Send back any wonky pouches: We’ll ask you to return any defective pouches so we can take a good look and make sure they’re composted or recycled properly. This helps us close the loop and keep our environmental footprint light!
We’ll make it right:You can choose to get a credit for the value of the defective pouches towards your next order.
Or, we can reprint the affected quantity for you. Just keep in mind that reprints go into our production schedule, so there might be a little wait.
For a totally messed up order: If, by chance, your entire order is defective, we’ll give you a full credit or a complete reprint – whatever works best for you!
Max Assistance The most we can assist with is the full value of the order.

We’re here to make things easy and ensure you’re totally satisfied. Thanks for helping us keep things green!

Question 4

How does WildKind test pouch quality?

Accepted Answer

We perform in-process quality testing during production to verify seal integrity and functional performance. Testing methods include burst testing, vacuum seal testing, and visual seal inspections.

Related to

Quality

Question 5

We now offer Design Services

Accepted Answer

Several people have been asking us if we offer design help, so we put together a team. We’d love to help you create a custom package. We have professional designers on staff available to create the perfect package for your needs.

For as little as $250 we can quickly create a customized design for you and your brand.

Here’s how it works!.

Question 6

What are your minimum order quantities (MOQs)?

Accepted Answer

For our standard pouch sizes, the minimum order quantity is 500 pouches per design (SKU).

Each individual design must meet the 500-piece minimum. You cannot combine smaller quantities across different designs to reach 500 — every SKU must be at least 500 units.

For custom-sized pouches, the minimum order quantity is 5,000 total pieces. However, you can split that total across multiple designs, as long as:

Each design has at least 500 units, and
All designs share the same size, film type, finish, and pouch features.

These minimums help offset production setup and material changeovers while keeping quality high and waste low.

Related to

MOQ

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